The lightweight customer-understanding system
Ask anything.
Get actionable insights.
Soundings reads every response — scores and open answers alike — into themes, quotes, and the moves they point to, and keeps a running read of your customers.
Onboarding survey · live response
How likely are you to recommend us to a friend?
Respondent
AI follow-up · asked in real time
- Unlimited
- responses, free — every plan
- Full export
- your data, always
- AI themes
- read from every survey
How it works
A survey tool where nothing you learn goes to waste.
- 01
Ask
Build any question type — ratings, choices, NPS, open text — as fast as writing a doc. When an answer's worth a closer look, AI reads what they just said and asks a tailored follow-up in real time — so you get the why, not just the what.
- 02
Read
AI reads every open answer into themes, each backed by the real quotes behind it. Scores chart themselves over time.
- 03
Keep listening
Run it once, or on a schedule — an always-on NPS or CSAT pulse to your contacts, with an alert the moment the number moves.
Programs
Ask once — or forever.
Turn any survey into a Program: it emails a rolling slice of your contacts on a schedule, never pesters the same person twice, and tracks NPS or CSAT as a living line instead of a one-off snapshot. When the number moves, you hear about it in Slack. It’s the continuous pulse Delighted and GetFeedback customers are losing — without the enterprise contract.
See Programs on Team →NPS · last 6 sends
▲ Trending up — alert sent to #cx
Honest by default
Unlimited responses. Full export. Never held hostage.
You never pay to reach your own answers — on any plan, forever. We charge for the finishing touches and always-on programs, never for the respondents’ answers.
- Free
- $0
- unlimited, forever
- Pro
- $19
- the finishing touches
- Team
- $49
- continuous programs
Start listening in about a minute.
Start a survey →No credit card. Unlimited responses on every plan.